Identity verification becomes mandatory before processing your first withdrawal. Upload a government-issued ID (passport, driver's license, or national ID card) through the secure document portal. Additionally, submit proof of address dated within the last three months, such as a utility bill or bank statement.
The verification team typically processes documents within 24-48 hours. During peak periods, this may extend to 72 hours. Keep file sizes under 5MB and ensure all document corners are visible in photographs or scans.